Contact Centre Opportunities

Our vision is to be a leading national energy retailer and we need fantastic people in our contact centres to help us achieve our goal. 

Are you?

  • energetic and enthusiastic?
  • enjoy talking with people and have great communication skills?
  • passionate about sales & service?
  • reliable and punctual?
  • flexible to work a rotating roster?
  • a team player?
  • wanting a career not just a job?

Then we need you! 

Get your name into the mix now by taking advantage of our ongoing intake opportunities.

What we offer

  • attractive remuneration
  • ongoing training & development
  • career progression / opportunities
  • dynamic, professional & supportive work environment

Our Team

  • our team responds to an average of 1.5 million customer enquiries each year
  • our priority is customer satisfaction and our robust system of policies and procedures ensure we deliver quality service to our customers
  • our customer contact centres are world class in comparison to international benchmarks

If you are interested in working at one of our centres please e-mail your resume and cover letter to careers@truenergy.com.au.  Please list the subject of your e-mail as “(Job Title) Expression of Interest - Your Name
eg New Business Sales Centre Expression of Interest – Joe Bloggs

Call Centre

New Business Sales Centre
CBD – Bourke St Melbourne

Please click on the following link to obtain the Position Description attached to these roles.
New Business Sales Consultant (.pdf 91k)
New Business Sales Team Manager (89k)

Call Centre

Customer Save (Retention) Centre
CBD – Bourke St Melbourne

Please click on the following link to obtain the Position Description attached to these roles.
Customer Save Consultant (.pdf 92k)
Customer Save Team Manager (.pdf 89k)

Call Centre

Customer Interaction Centre
South Morang (outer Northern Suburbs)

Please click on the following link to obtain the Position Description attached to these roles.
Energy Consultant (.pdf 88k)
Team Manager (.pdf 85k)

Please note: To be eligible for these vacancies at TRUenergy, you will need to hold a current Australian working visa.